Support category
Account & Profiles
Get started, verify your identity, and manage your account, Profiles and team.
11 articles
What’s the difference between an account and a profile?
One personal account works across Paperstac and Paperstac Partners. Learn how Partners Profiles, team memberships, products and orders fit together.
Create your account and verify your email
Create your personal Paperstac login, confirm your email address, and understand how your account differs from a business Profile.
Create a Profile and update its name or image
Create a Partners Profile for your service business, update its name or image, and invite your team.
Delete your personal account
Understand what personal account deletion does, prepare your Profile memberships, and find the deletion confirmation in Account Settings.
Give Support temporary access to your account
Understand the scope of support access, grant or decline it, revoke it early, and review its history.
Invite members and understand Profile roles
Invite people to a shared Profile, choose their permissions, and manage invitations and existing members.
Leave a Profile, transfer ownership or delete it
Choose the right action when you leave a business, hand over a Profile, remove a member, or retire a Profile.
Manage notifications and the daily email digest
Choose your Profile email digests and marketing preference, and control what happens when you read an in-app notification.
Sign in and recover access to your account
Sign in with your existing account, reset a forgotten password, or recover an email address changed on your account.
Update your email, password or phone number
Manage the contact and sign-in details on your personal account, including email verification and phone verification codes.
Verify your identity and update your name
Understand your legal and preferred names, verify with Plaid, and update your details after a legal name change.
Need a hand?
Chat with Support if you cannot find what you need.